TCL 55-Inch QM7 QLED 4K Good QD-Mini LED TV with Google TV (55QM751G, 2024 Mannequin) Dolby Imaginative and prescient IQ, Dolby Atmos, HDR, Sport Accelerator as much as 120Hz, Voice Distant, Works with Alexa, Streaming Tv

Amazing Display for the Price
It is important to keep things in perspective here; this isn’t the best QLED display on the market. You can get way better for way more money. In terms of the price (sub-$500 for the 55″) this is up there when it comes for bang-for-buck for those who don’t want to blow a paycheck.I have spent a week using this (more heavily than I would normally), to make sure this isn’t something I wanted to start up a return for. I had read a ton of reviews, and was keeping an eye out for a number of different things that others had complained about. In all honesty, I was a little nervous. Out of the box – there weren’t any dead pixels (perm. white or other colors). All of the pieces/parts that were supposed to be in the box were accounted for. Adding the base/stand to the bottom (I didn’t want to wall-mount until I knew for sure we were keeping it) was doable by yourself, but it becomes WAY easier with the help of another person.Setup: If you are using the Google TV functionality, this will add time to your setup – but it will extend the library of apps you can choose from to add to the device compared to what is available as just a normal TCL display. I think the setup took me about 35 minutes in total. I only set up 3 apps (Prime, Netflix, and Plex) as part of the initial setup, and Plex was the only one of those not already installed. At this point, I no longer need the Roku Ultra nor the Chromecast w/ Google TV that are connected to the back of my other set.Picture/Performance: The default picture settings are crazy crisp. I was reminded of the early days of HD (720/1080) displays and how everything looked like it had been filmed with the family Hi8 camcorder, which wasn’t necessarily a good thing. I was also streaming a show, and was noticing some strange action during movement handling for things that weren’t lightning speed (quick hand movements and leg movements while kicking a soccer ball). The movement thing was a big fear I had – based on reviews. So I started doing some Google searches, as this set got RAVE reviews earlier this year at the Consumer Electronics Show (CES), and many more after. Trusted sources when it comes to reviewing electronics. So clearly the display is capable of being set up and performing properly. I didn’t have to look far to find settings that a reviewer used for the QM7 (and their other sets). Switching to similar settings (start with ‘Movie’ mode and bump the contrast down from 100 to what looks right for you, the site said they used 23), immediately removed the two problems I saw with the defaults. The picture is less sharp, and the motion correction was disabled in this mode. So far I haven’t seen any further issues.Gaming: The Playstation 5 was automatically detected when connected to the HDMI port – so I didn’t have to name the input to make life easier for others in the house. The stock settings for Game mode just needed bumping a little to be a little brighter for my tastes. This could just be preference based on what I am used to from our old display. Very crisp. The color pops and the motion is fine with games with higher speed on-screen movement.Sound: While this will be connected to a sound system for better sound – for the last week we have used this with it nothing more than the built-in 2.1 speakers. While it isn’t anything to write home about, it is way better than the sound you get integrated into most displays nowadays. The small, rear-firing sub gives the sound some additional texture it otherwise would be lacking in (just like the competitors). Sometimes it is the simple things. Not everyone wants a soundbar sitting or full sound system. You have given these people a good alternative. I respect that.Shipping: You hear a lot of horror stories when it comes to shipping – regardless of who you purchase through. My preference is to pick such purchases up from a local big-box store. The reason I didn’t pick this up from a local (but national) big-box store is because their return policy is BS. Even if you buy their ‘insurance’ plan, their policy sucks. You are going to tell someone who just bough something for hundreds or potentially thousands of $$ that they can’t return/exchange it if there is a dead/broken pixel right in the middle of the screen right out of the box – even if they purchased the plan for extra money? You need to have a minimum of 3 bad pixels? Sorry, that is BS. I was unable to find something from Amazon that outlined such a policy, and was told that if I changed my mind about my purchase, I could return it. That is a win for Amazon/TCL. We were out of the house when the delivery driver was delivering it. He rang our doorbell and I talked to him. While a signature wasn’t needed, he was concerned about leaving the TV on the front porch as someone may steal it. I told him to just leave it there I had someone nearby who could put it inside in the next couple of minutes. I like the careful delivery and concern. The box was delivered in GREAT shape.Packaging: My only complaint with the packaging was the big picture of DK Metcalf (Seahawks WR) on the box sitting in the living room the past week. It would have been nice to have received a box with someone else on it, but I get it – probably a safe bet for the Northwest. The box was packaged well, and outside of something catastrophic (being dropped or a puncture from the side), the display was pretty safe inside.Bottom line: This is a great display. If you are looking for better display settings – Google for better display settings for the QM7 for watching movies or TV or playing PS5 or Xbox. You will find a community of people who have already given you a great place to start via Reddit, Youtube, and the web. And you can tweak it to your liking from there. Also, don’t be afraid to experiment – TCL has given you ways to return settings to their defaults should you not like where you have ended up and want to go back to the defaults again.

Poor customer service
Update:The optical port on my unit failed after TCL’s December 2024 update. I called TCL to let them know of the issue. They asked me to provide some information, including a video of the issue, and they keep asking me for more information, including unreasonable information like my MAC Address. I was expecting to have someone in North America help me but unfortunately, their support team is based in the Philippines and I must say that they have been truly unhelpful thus far. I changed the rating to 1 star after unsatisfactory customer service from TCL support.I don’t need a repair. I don’t need a refund. ALL I want from them is to contact the technical team so that they can update the software to fix the issue!———-I have both the 65-inch [ 65QM751G ] and the 55-inch [ 55QM751G ] models. I have the 65-inch about 7-7.5 feet away from me in my studio apartment as rtings advises and it’s perfect. I have the 55-inch back at my family home. I can’t tell any difference in black levels between the two TVs. Both are excellent so don’t feel the need to upgrade to the 65″ for “better” black levels. The 55″ has just as beautiful a picture as the 65″.The speakers are incredible. There are a huge improvement over budget Korean TVs. Only very picky people will suggest a soundbar; it is not needed IMO. The speakers deliver clear, crisp audio with acceptable bass.The remote is very nice as well; much, much better than LG or Samsung.One issue I have is that the 3.5mm audio out port makes a buzzing noise when connected to my headphones (multiple Sennheisers). I had to buy 2 ground loop isolators [ ASIN B06XQYN77L ] to remove the noise. I needed 2 because 1 removed only about 50% of the buzzing. Daisy chaining the 2 removed about 95%-99% of the noise. I thought about removing a star because of this issue but I ultimately decided that it wouldn’t be fair; mainly because the picture is absolutely stunning and the built-in speakers are fantastic. Most people are not going to use wired headphones but I live in an apartment building and I’m not an inconsiderate jerk that watches TV super loud at 1AM like some people on the 9th floor!!!I did think about buying an LG C4 OLED but I decided that the risk of burn in wasn’t worth it. I’m very happy I went with miniLED. This was my first experience with TCL and I’m very impressed.